Struggling with why, what, and how to measure your engagement activities? Wondering which ones lead to deeper involvement and investment?

Thanks to CASE and dozens of volunteer engagement professionals (including me) the industry finally has standard definitions and guidelines.

My presentation on the why, what, and how around engagement metrics can be tailored for your development and engagement staff or volunteer boards.

Let's say everyone on your email list reads your communications, attends your events, and sports your swag. Would you say your engagement efforts are successful? Before you answer, let's also say only 5% of the people on that list make a gift or becomes a volunteer. Oofa!

My presentation on rallying attendees to become volunteers and donors can be tailored to your staff or volunteer boards.

Do the older classes seem harder to work with sometimes? Maybe they’re just clinging to tradition or what worked in the past, but maybe there’s something else going on.

My Ted-style presentation on identifying dementia in volunteers and attendees and working through it starts out personal, then can be tailored for your development and engagement staff or volunteer boards.

If you’re not surveying attendees, volunteers, and constituents regularly, you’re missing out! Following up after an activity or to gather a general vibe is about so much more than just getting feedback.

My presentation about using surveys to deepen engagement can be tailored for your development and engagement staff or volunteer boards.

Do you know how many events your engagement staff plans or helps plan every year? Or how much time they spend on the logistics of event planning?

My presentation on the difference between throwing a great party and designing a meaningful gathering that deepens loyalty and investment can be tailored for your development and engagement staff or volunteer boards.

Sometimes it’s helpful for an external voice to beat the drum you’ve been pounding on. I’ve given presentations on just about every subject in the alumni relations universe! Let’s talk about what your staff or volunteers need to hear.

I’m also available as a guest on webinars and podcasts to engage in engagement discussions, panels, Q&As, AMAs. I started presidential webinars at Cornell, hosted dozens of Mountain Talks with Lehigh alumni and faculty, and led discussions with industry leaders through CASE and other organizations.